Customer Reviews

Me and husband have brought so many things from them. I am talking about a couple transmissions, engines, recently fender and hood. Everything we have brought have worked out. When no one has what we are looking for they always have it. The guys make it have easy and simple to order and they always call us when our part has arrived and its ready to picked up.

Will find u wht ever u want

I just must state that Mike Parry was AMAZING in every way! Extremely thorough, professional, and communicative. Mike Parry is highly recommended! He'll work with you and try his best to get you a good deal and FANTASTIC customer service! Once again, Mike, thank you!

Great Customer service!!! Working with Ali and Kyle. Great people to work with, very understanding and helpful. Purchased a engine with them but upon inspection of the engine when it arrived was not what was I suspected. Call back and they were able help try to find another engine but no luck. They were able to give me a full refund, which I was happy with.

Forrest and Brandon provides excellent service ,I have gone here s verbal times they're just down the road from my mechanic shop 2 Guys Automotive & Tire!! Thanks again guys

I paid for my parts and they was not the right parts so I got a refund. They was easy to deal with and I had no problems.

I had a fantastic experience with Fenix Parts in Charlotte, NC. I have never ordered anything from salvage previously. J. White, my salesperson, was outstanding—polite, helpful, and a clear communicator throughout the process. I was prepared for a long wait based on other reviews, but I received a text just two days later letting me know my part was ready for pickup. The part was in great condition when I arrived. The staff at the pickup location were equally great—friendly, careful, and professional when loading the part into my car. They assured me if there were any problems, they'd be happy to make it right. Fenix Parts exceeded my expectations.

I recently ordered from Fenix Parts despite noticing some mixed reviews online, hoping my experience would be positive—and I was pleasantly surprised! Not only did my item arrive on time, but it was also packed with great care, which was essential since it was fragile. Their professional service exceeded my expectations, and a special thanks goes to Jon, who was incredibly helpful in quoting and processing my order efficiently. My experience with Fenix Parts was nothing like the negative reviews I’d seen; I was truly impressed by their dedication and customer service. Highly recommended!

Although I initially had some reservations about ordering from Fenix Parts due to mixed online reviews, I decided to give them a chance—and I couldn’t be happier with the outcome! They shipped my order promptly to Charlotte, exactly as requested. My item arrived on time and was packed with exceptional care, which was crucial given its fragile nature. Their professionalism truly exceeded my expectations. Special thanks to JWHITE for his outstanding assistance with the quote and quick processing of my order. My experience was nothing like the negative reviews I’d read; Fenix Parts showed a real commitment to quality service. Highly recommended!