We ship nationwide! Most parts will ship via ground by UPS or FedEx. Large items such as engines, transmissions, doors, hatches and axle assemblies will ship via freight carrier. Parts shipped by freight are pallet strapped and wrapped. Most orders will be shipped within one business day however for freight shipments we will need more information from you to provide to the carrier before your item will ship. Please provide a valid phone number with your payment. Once payment for a freight item is received a representative will contact you to schedule a freight shipment, verify the part you ordered will fit your vehicle and answer any questions you may have regarding the freight shipment.
Fenix Parts offers a 100% Satisfaction Guarantee!
ALL PARTS HAVE BEEN:
- Carefully Inspected
- Quality tested
- Drained of their fluids and/or filters removed (as applicable)
- Inspected for internal wear or damage
- Carefully removed from the vehicle by our professional dismantlers
- Washed to remove excess dirt and grease
All recycled parts come with a free limited 90-day warranty! In the event a part sold fails to operate within the 90-day warranty period we will replace the part(s) with a functionally equivalent part or refund the part purchase price, at our option. Warranty period begins on the day the part is delivered. Warranty is for replacement of the part only and does not include any towing, labor, fluids, seals or gaskets. All parts must be installed to manufacturer's specifications. Failure to install parts properly will void all warranties. You may be required to submit documentation regarding the installation to support a warranty claim. All new and aftermarket part products purchased from our store are covered specifically by a manufacturer warranty.
Need to Return? No Problem! Thank you for shopping with us! While we hope you are satisfied with your order, we understand there are times when a return may need to take place. All parts come with a 30-day return policy. To initiate a return please contact us at 855-922-2225 or by e-mail at [email protected] to obtain return authorization prior to shipping.